Symptom
Permission group condition not working for conditioning product visibility inside configurator.
Environment
SAP SALES CLOUD CPQ
Reproducing the Issue
- Create a permission group;
- Enable advanced mode;
- Create a tag with a condition to disable or enable an attribute inside of product configurator;
- Configure the product;
- Condition set won't work.
Cause
Formulas used in permission groups should primarily be used to inspect the field values for the logged User. Retrieving values from the Quote and Configurator-related fields won’t return valid results.
Resolution
Condition should be set inside product using triggers, simple rules or formula rules in order to condition works inside product configurator and quote.
See Also
Keywords
CPQ, Rules, Formulas, triggers, condition, tags, container, attribute, product, permission, user , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , How To