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3368159 - Hard failures in the tool checks error during TOOLCHECK_FEATURES_EXE phase

Symptom

You are doing ABAP system upgrade via SUM.
In the Phase PREP_INPUT_CHECK/SUBMOD_KERNEL_SCAN_TOOLCHK_PRE/SUBMOD_KERNEL_SCAN_TOOLCHK_NONSERIAL/TOOLCHECK_FEATURES_EXE, it shows the following error in TOOLFEATURES.LOG:

2 ETQ399 TOOL-CHECK 'exe:tp': Adding check 'HASOUT_TP'...
2 ETQ399 TOOL-CHECK 'exe:R3trans': Adding check 'HASOUT_R3TRANS'...
2 ETQ000 ==================================================
2 ETQ399 Checking tool 'tp' (iteration: 1)...
2 ETQ011 --------------------------------------------------
2 ETQ399 Determine version of tool 'tp' with type 'exe'
2 ETQ399 Empty putsteps - configuring at least parallel batches and main import processes.
2 ETQ399 Distribute 6 parallel processes to 2 tp and 3 R3trans.
1 ETQ399 Calling the tool tp for kernel type 'exe'...
3 ETQ120 20230817151629: PID 24510666 execute '~/exe/tp GETCAPABILITIES <SID> pf=~/var/TOOLVERS.TPP', output written to '/usr/sap/<SID>/SUM/abap/log/tp_exe.out'.
3 ETQ122 20230817151629: PID 24510666 exited with status 0 '' (time:     0.0/    0.1/    0.0/0MB real/usr/sys/maxmem)
2 ETQ011 --------------------------------------------------
2 ETQ399 TOOL-CHECK 'exe:tp': Running check 'HASOUT_TP'...
4 ETQ399 Check is 'accept' condition met (has_toolout 'OFF' <-> 'ON'): false
1EETQ399 A hard tool check failure of type 'Fail at once' occurred for the tool 'tp':
1EETQ399 The ToolCheck with ID 'HASOUT_TP' for tool 'tp' has failed and cannot be resolved.
1EETQ399  ==> Please contact SAP Support!
2 ETQ000 ==================================================
2 ETQ399 Checking tool 'R3trans' (iteration: 1)...
2 ETQ011 --------------------------------------------------
2 ETQ399 Determine version of tool 'R3trans' with type 'exe'
2 ETQ011 --------------------------------------------------
2 ETQ399 TOOL-CHECK 'exe:R3trans': Running check 'HASOUT_R3TRANS'...
4 ETQ399 Check is 'accept' condition met (has_toolout 'OFF' <-> 'ON'): false
1EETQ399 A hard tool check failure of type 'Fail at once' occurred for the tool 'R3trans':
1EETQ399 The ToolCheck with ID 'HASOUT_R3TRANS' for tool 'R3trans' has failed and cannot be resolved.
1EETQ399  ==> Please contact SAP Support!
1 ETQ000 ==================================================
1 ETQ000 ==================================================
2EETQ399 There were 2 hard failures in the tool checks, stopping here.


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Environment

ABAP system upgrade via SUM.

Product

SAP NetWeaver all versions

Keywords

PREP_INPUT_CHECK/SUBMOD_KERNEL_SCAN_TOOLCHK_PRE/SUBMOD_KERNEL_SCAN_TOOLCHK_NONSERIAL/TOOLCHECK_FEATURES_EXE, A hard tool check failure of type 'Fail at once' occurred for the tool, The ToolCheck with ID 'HASOUT_TP' for tool 'tp' has failed and cannot be resolved, The ToolCheck with ID 'HASOUT_R3TRANS' for tool 'R3trans' has failed and cannot be resolved , KBA , BC-UPG-TLS-TLA , Upgrade tools for ABAP , Problem

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