3368172 - Appointments Created On C4C Disappear From Outlook Calendar after 30 days (Groupware Server Side)

After creating an appointment on C4C and synchronizing it using the groupware add-in to Outlook, you realized after 30 days that the appointment is missing from Outlook but still appears on C4C.

SAP Cloud for Customer

1. Create an appointment on C4C.
2. Synchronized it with your Outlook with groupware.
3. After 30 days, the appointment disappears from the Outlook calendar.

This event was originated from C4C, therefore this is expected behavior when they fall out of the sync scope.
It is possible to check the related information on following article: SSI Synchronization

3368172 - Appointments Created On C4C Disappear From Outlook Calendar after 30 days (Groupware) 

Appointments; Visits; Missing; Outlook; Server; Side; Groupware , KBA , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , How To

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