SAP Knowledge Base Article - Public

3368184 - Is it possible to send Survey to users for the same item again?

Symptom

User already submitted a survey.  Is it possible to trigger the survey again for the same item?

Environment

SAP SuccessFactors Learning

Resolution

Survey will only trigger once for every item assignment.

The survey will be triggered automatically after user completed the item or it can be manually initiated via Class > Action menu.
If the survey is manually initiated, user won't receive the survey again when he/she completed the item.

It is not possible to trigger survey again for the same item unless user takes the course again.

See Also

Adding Surveys to Evaluate Courses or Learners

Keywords

send survey again, duplicate survey, item evaluation survey , KBA , LOD-SF-LMS-EVA , Surveys , Problem

Product

SAP SuccessFactors Learning all versions