SAP Knowledge Base Article - Preview

3368204 - Unable to Associate Object Multiple Times with Email Activity

Symptom

When you try to associate an object e.g. Case with an email activity multiple times, you receive either the error Some of the entered objects are already associated or Selected object is already present.


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Environment

SAP Service Cloud Version 2.

Product

SAP Service Cloud Version 2 all versions

Keywords

Email, Emails, E-mail, E-mails, SAP Service Cloud Version 2, Related Entities, Related, Entities, Case, Case ID, Multiple, Associate, Error, Error Message, Selected object is already present, Some of the entered objects are already associated, Object, Objects, , KBA , CEC-CRM-EML , Emails for SAP Sales/Service Cloud , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , How To

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