SAP Knowledge Base Article - Preview

3368233 - Inconsistency between the status of the Print Queues and the Document Output History

Symptom

The Customer Invoice documents status are shown as "Pending" for assigned printers. The logs in the Cloud Print Manager (CPM) error message is displayed as "Unable to connect to the remote server Exception during cache check. Try to get new cache URL is populated"


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Environment

SAP Business ByDesign

Product

SAP Business ByDesign all versions

Keywords

Print Queues, Output History, Cloud Print Manager, Print Queue Status, Successful, Pending , KBA , AP-RC-OUT , Output Management , Problem

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