SAP Knowledge Base Article - Public

3368461 - Extension Fields in Customer Invoice Request are Blank When You Create Them via File Input

Symptom

Extension fields values are not added to the Invoice requests when you create the customer invoice requests via File Input run, even though you have added the extension field to the File Input Upload Excel and to the service ManageCustomerInvoiceRequestIn.

Environment

SAP Business Bydesign

Reproducing the Issue

  1. Go to the Application and User Management work center.
  2. Access the File Input work center view.
  3. Under Active Runs, select the respective run from the Service Interface CustomerInvoiceProcessingRequestInvoicingIn.
  4. Navigate to the Execution Details tab.
  5. In the generated customer invoice request, you can see the Extension field Values are blank

Cause

The File Input for Customer Invoices does not use the standard webservice Managecustomerinvoicerequestin. 

Resolution

In order to add the extension field to the webservice used in the File Input for Customer Invoices, you need to extend the extension field to be used from:
- <BusinessObject> -> CustomerInvoiceRequest. 

For example, you need to enable the extension scenario: Sales Order - General Information to Invoice Requests - General Information. If you enable this extension scenario, the extension fields will be automatically added to the correct webservice used in the File Input.

Keywords

File Input; Extension fields; Maintaincustomerinvoicerequestin; Managecustomerinvoicerequestin; , KBA , AP-CI-CI , Customer Invoice , Problem

Product

SAP Business ByDesign all versions