Symptom
Since that a specific Form is activated E-signature is not triggering.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- As a candidate, complete Review New Hire Step
- Complete Personal Data Collection
- Complete Additional Data Collection
- E-signature is not triggered
Cause
The instance have many forms too large. For example, the indicated PDF form have between 3 or 4MB or more and the other PDF's are big too.
Resolution
Is needed to remove another large PDF form (with the same size of the form or more) and to try again.
Keywords
Onboarding, e-signature, file, size, exceeds, not, no, triggering, data, collection, personal, additional, tile, signature, compliance, PDF, Maintain, Templates, Mapping, Docusign , KBA , LOD-SF-OBX-DOC , Generation of Documents using PFS , Problem
Product
SAP SuccessFactors Onboarding all versions