SAP Knowledge Base Article - Public

3368546 - E-Signature is not triggering since that an specific form was activated - Onboarding


Since that a specific Form is activated E-signature is not triggering. 


SAP SuccessFactors Onboarding

Reproducing the Issue

  1. As a candidate, complete Review New Hire Step
  2. Complete Personal Data Collection
  3. Complete Additional Data Collection
  4. E-signature is not triggered


The instance have many forms too large. For example, the indicated PDF form have between 3 or 4MB or more and the other PDF's are big too. 


Is needed to remove another large PDF form (with the same size of the form or more) and to try again. 


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SAP SuccessFactors Onboarding all versions