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3368547 - 'connection failed' when attempting 'Use Other Supported Database' test connection in CMC -> BI Admin Studio with HANA JDBC

Symptom

  • When using HANA JDBC (ngdbc.jar) with 'Use Other Supported Database', for BI Admin Studio (Monitoring). Clicking on 'test connection' results in the message 'connection failed'.
  • In the Monitoring logs, the following exception is seen:
    [JD BCConnectionProvider enter]
    exception:com.sap.db.jdbc.Driver
    Trending database initialized
    Trending manager getting Trend_Details table contents from trending database
    Trending manager getting Trend_Details table SQL: SELECT * FROM MOT_TREND_DETAILS
    exception:while trying to invoke the method com.businessobjects.monitoring.trendingmanager.dbaccess.JDBCConnectionProvider.getEntityDetails(java.lang.String) of a null object loaded from field com.businessobjects.monitoring.trendingmanager.dbaccess.JDBCAccessUtility.connectionProvider of an object loaded from local variable 'this'

    [startActiveMode] starting trending manager failed
    java.lang.NullPointerException: while trying to invoke the method com.businessobjects.monitoring.trendingmanager.dbaccess.JDBCConnectionProvider.executeUpdate(java.lang.String, java.util.ArrayList) of a null object loaded from field com.businessobjects.monitoring.trendingmanager.dbaccess.JDBCAccessUtility.connectionProvider of an object loaded from local variable 'this'
    at com.businessobjects.monitoring.trendingmanager.dbaccess.JDBCAccessUtility.addMetricDetails(JDBCAccessUtility.java:352)


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Environment

  • SAP BusinessObjects Business Intelligence (BI) Platform 4.x (4.2 / 4.3)
  • Windows
  • Linux / Unix
  • Monitoring configured with HANA JDBC (Use other supported database)

Product

SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

KBA , BI-BIP-MON , BI platform monitoring , Problem

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