3368574 - Custom Party Role Not Available to be Added to a Case Party Schema

Symptom

When trying to add a custom party role created to any of your case party schemas, you notice the role is not available to be selected.

Environment

SAP Service Cloud Version 2.

Product

SAP Service Cloud Version 2 all versions

Keywords

Case, Cases, Party, Party Role, Custom Party Role, Custom Party, Party Schema, Case Party Schema, Category, Party Processing, Add, SAP Service Cloud Version 2, Custom Account Party, Custom Individual Customer Party, Custom Contact Person Party, Custom Employee Party, Custom Supplier Party, Custom Supplier Contact Party, , KBA , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , CEC-CRM-PAP , Party Processing for SAP Sales/Service Cloud , How To

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