Symptom
The user has created an approval process where the Sales Quotes/Sales Orders can be approved directly from an Microsoft Outlook email. But when the user selects the approve option, the mail is drafted for a sender, which displays the message as "Use the certificate which is assigned to your user in the system" and does not provide an option to mass upload the Encryption Certificate.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer core applications all versions
Keywords
S/MIME certificates, Encryption Certificate, Microsoft Outlook E-mail , KBA , SRD-CC-SEC , Security , Problem
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