SAP Knowledge Base Article - Preview

3368618 - Unable to Upload Mass Certificate for Approving the Sales Quote via Outlook E-mail

Symptom

The user has created an approval process where the Sales Quotes/Sales Orders can be approved directly from an Microsoft Outlook email. But when the user selects the approve option, the mail is drafted for a sender, which displays the message as "Use the certificate which is assigned to your user in the system" and does not provide an option to mass upload the Encryption Certificate.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications all versions

Keywords

S/MIME certificates, Encryption Certificate, Microsoft Outlook E-mail , KBA , SRD-CC-SEC , Security , Problem

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