SAP Knowledge Base Article - Public

3368635 - System Defaults Old Supplier Name While Creating New Purchase Order Document

Symptom

You have changed the supplier name and updated in purchasing contracts as well. however while creating purchase order from contract, system takes old supplier name. 

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Purchase Requests and Orders work center
  2. Go to Common Tasks view and select New Purchase Order
  3. Select Add Row and go to Material Item Details  
  4. Enter the relevant Purchasing Contract
  5. System shows the new supplier name in the overview screen
  6. However when you click on View All, system takes old name

 

Cause

Despite the supplier name is updated in the contract screen, when purchase order is created out of the contract, it will still pick the old name stored in the backend. This is a technical limitation as per current design which can’t be changed.

Resolution

As a workaround you can ask the user to close the old contract and create a new contract with the updated supplier name. Then every  the newly created purchase orders out of new contract, will have the latest supplier name.

Keywords

System Defaults Old Supplier Name While Creating New Purchase Order Document; Incorrect supplier name defaults in PO; Old supplier name , KBA , SRD-SRM-PRO , Purchase Requests and Orders , Problem

Product

SAP Business ByDesign 2308 ; SAP Business ByDesign 2311