/support/notes/service/sap_logo.png){kind=logo}
SAP Knowledge Base Article - PreviewSymptom
You have replicated account and/or contacts from S4Hana system to SAP Sales Cloud and SAP Service Cloud Version 2 which have 8 digit numbers.
In C4C configuration you have updated the Business Partner range intervals accordingly (e.g. 1 - 999999999).
Although you have maintained the number range and expect the same fall into the defined range, you perceive the following error in the Inbound Message Monitoring:
Business Partner ID 12345678 must be outside the internal number range 999999 to 999999999
Read more...
Environment
SAP Sales Cloud and SAP Service Cloud Version 2
Product
SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 1.0 ; SAP Service Cloud Version 2 all versions
Keywords
KBA , CEC-CRM-INT , Integration for SAP Sales/Service Cloud , CEC-CRM-NR , Number Range for SAP Sales/Service Cloud , Known Error
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
/support/notes/service/facebook.svg)
/support/notes/service/twitter.svg)
/support/notes/service/youtube.svg)
/support/notes/service/linkedin.svg)
/support/notes/service/instagram2.svg)