Symptom
- There is a need for applications to login via Identity Authentication (IAS) with user credentials managed by a corporate user store (e.g. Microsoft Active Directory User Store).
- When users try to login, IAS is not calling the correct BTP subaccount that's linked to the correct Cloud Connector and corporate user store.
- IAS Troubleshooting Log shows the following error:
Authentication failure when calling CorporateUserStore.Can not perform http request to: https://proxysci-<subaccount_technical_name>.hana.ondemand.com/rest/v1/users/<user>to Caused by: Error requesting access token. Caused by: 503
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Environment
Identity Authentication
Product
Identity Authentication 1.0
Keywords
MS, AD, subaccount, corporate user store, multiple systems , KBA , BC-IAM-IDS , Identity Authentication Service , Problem
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