SAP Knowledge Base Article - Public

3369115 - Image of the Products is being compressed and getting a poor resolution

Symptom

The image of the Products is being compressed and getting a poor resolution

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to Product Work Center
  2. Go to Product Administration View
  3. Select and open a registered Product.
  4. Click on the "Actions" button and select the "Change Image" option
  5. Select the image you want for your product.
  6. You'll notice that the image you've chosen has a poor resolution.

Cause

The image is compressed to fit the product icon.

Resolution

It is not currently planned to adjust the display of the compressed Product image.

You can raise a new request on our Influence page.

Please note that it is not possible for our Support Team to provide you additional information regarding the availability of this feature in a future release.

Keywords

Product, Image, Upload, Size, Compressed, Administration , KBA , LOD-CRM-BF-ATT , Attachments , Problem

Product

SAP Cloud for Customer core applications 2308