/support/notes/service/sap_logo.png){kind=logo}
SAP Knowledge Base Article - PreviewSymptom
You added a related entity (Registered Product, Installed Base or Installation Point) on one of your cases, and you are unable to find an option to remove it.
Read more...
Environment
SAP Service Cloud Version 2.
Product
SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions
Keywords
Case, Cases, Case Management, Entity, Related Entities, Related Entity, Registered Product, Registered Products, Installed Base, Installation Point, Remove, Delete, How To, Exclude, SAP Service Cloud Version 2, , KBA , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , CEC-CRM-IP , Installation Points for SAP Sales/Service Cloud , CEC-CRM-IB , Installed Base for SAP Sales/Service Cloud , CEC-CRM-RPD , Registered Products for SAP Sales/Service Cloud , How To
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
/support/notes/service/facebook.svg)
/support/notes/service/twitter.svg)
/support/notes/service/youtube.svg)
/support/notes/service/linkedin.svg)
/support/notes/service/instagram2.svg)