SAP Knowledge Base Article - Preview

3369152 - How To Remove Related Entities from Cases


You added a related entity (Registered Product, Installed Base or Installation Point) on one of your cases, and you are unable to find an option to remove it.



SAP Service Cloud Version 2.


SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions


Case, Cases, Case Management, Entity, Related Entities, Related Entity, Registered Product, Registered Products, Installed Base, Installation Point, Remove, Delete, How To, Exclude, SAP Service Cloud Version 2,  , KBA , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , CEC-CRM-IP , Installation Points for SAP Sales/Service Cloud , CEC-CRM-IB , Installed Base for SAP Sales/Service Cloud , CEC-CRM-RPD , Registered Products for SAP Sales/Service Cloud , How To

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