SAP Knowledge Base Article - Public

3369170 - Issue With Single Sign on When Duplicating The Tab in Edge or Chrome

Symptom

When a tab is duplicated in Chrome or Edge with Single Sign-On, the system is not responding.

Environment

SAP Business ByDesign

Reproducing the Issue

Login to system using SSO URL.

Cause

This is the expected system behavior. The duplicate feature in the browser is not fully duplicating the token session. 

Resolution

Open a new browser tab and copy paste the SSO URL so that it works without any issue.

See Also

SSO Error, Login issue, Single sign on, Duplicate

Keywords

KBA , SRD-CC-SEC , Security , Problem

Product

SAP Business ByDesign all versions