3369297 - Error "A bad request was made to the SAP Analytics Cloud agent." when creating universe import connection against SAC Agent running on Linux

• SAP Analytics Cloud (Enterprise).
• SAC Agent on Linux.

1. Configure Cloud Connector and SAC Agent for a Universe import connection as per Import Data Connection to an SAP Universe | SAP Help Portal.
2. Login to SAC.
3. Go to Connections and try to create a new Universe import connection.
4. Notice the error "A bad request was made to the SAP Analytics Cloud agent".

SAP Crypto Libraries are missing from Tomcat JRE, where SAC Agent is deployed.

1. Download SAPCRYPTOLIB from https://me.sap.com/softwarecenter, or copy below libraries from the BI platform bundled SAPJVM folder if the BI platform is running on Linux
2. Extract the Crypto Libraries(libsapcrypto.so, libslcryptokernel.so, libslcryptokernel.so.sha256) and place them under SAC Agent Tomcat $JRE_HOME/lib/amd64 folder.
3. Restart Tomcat.

• KBA: 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
• KBA: 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?o the text search field to filter results.
• SAP Analytics Cloud > Learning > Data Connections
• SAP Analytics Cloud > Learning > Guided Playlists
• SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
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