SAP Knowledge Base Article - Preview

3369449 - Promoted / Hero Products are not working in Adaptive Search - SAP Commerce Cloud


Whenever you attempt to set a new "Promoted Product", also known as "Hero Product" in Adaptive Search cockpit, you may noticed that it is not getting Promoted as expected and therefore this change is not getting reflected on your Storefront website.



  • SAP Commerce.
  • SAP Commerce Cloud.


SAP Commerce Cloud all versions ; SAP Commerce all versions


promote, boost, products, relevance, sort, indexed, types, facet, category , KBA , CEC-SCC-COM-SRC-ADS , Adaptive Search , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.