SAP Knowledge Base Article - Preview

3369449 - Promoted / Hero Products are not working in Adaptive Search - SAP Commerce Cloud

Symptom

Whenever you attempt to set a new "Promoted Product", also known as "Hero Product" in Adaptive Search cockpit, you may noticed that it is not getting Promoted as expected and therefore this change is not getting reflected on your Storefront website.


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Environment

  • SAP Commerce.
  • SAP Commerce Cloud.

Product

SAP Commerce Cloud all versions ; SAP Commerce all versions

Keywords

promote, boost, products, relevance, sort, indexed, types, facet, category , KBA , CEC-SCC-COM-SRC-ADS , Adaptive Search , Problem

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