SAP Knowledge Base Article - Preview

3369471 - [iOS] Display of multiple item groups with the same group name

Symptom

The list "Item Groups" differs on iOS from the Master Data Management (web app), the Windows Client and Android.

On iOS (iPhone & iPad) groups are displayed multiple times and even if you click on them, the list is splitted, which is not supposed to be. 

Example:

The item group "Group 1" contains 10 items, but it appears 3 times:

  1. First one with a single item
  2. Then a huge list, which is based on the "groupCode"
  3. Another huge list based on another "groupCode"

Comparison

PlatformDisplay
Master Data Management (web app) : Shows 1 Category incl. items (sorted by "groupName", ignores "groupCode")
Windows Client: Same as Master Data Management
Android: Same as Master Data Management
iOS: 3 categories are shown as it is sorted by "groupCode"and not "groupNames"

 


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Environment

  • SAP Field Service Management Mobile App (iOS)

Product

SAP Field Service Management 1.0

Keywords

item, group code, group name, list , KBA , CEC-SRV-FSM-IOS , FSM Mobile - iOS , Problem

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