SAP Knowledge Base Article - Preview

3369511 - Case's status changed to Auto Closure due to inactivity

Symptom

This case was auto-closed by the system since there was no activity on the case since the past 21 days.


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Product

SAP CPQ 2020

Keywords

case auto closed, closed state, auto closure status, inactivity, confirmed automatically , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem

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