SAP Knowledge Base Article - Public

3369519 - Error "Follow-up document not permitted for a voided document" While Creating Credit Memo

Symptom

You get an error when you try to create credit memo for a supplier invoice 

Error "Follow-up document not permitted for a voided document"

Environment

SAP Business ByDesign 

Reproducing the Issue

1. Go to Supplier Invoicing work center
2. Go to Invoices and Credit Memos view
3. Search for the relevant invoice
4. Choose "New"
5. Choose "credit memo"
6. System throws an error

"Follow-up document not permitted for a voided document"

Cause

It is allowed to create an credit memo for the supplier invoice which has status "Voided".

Resolution

This is an expected system behavior.

Keywords

Credit Memo; Voided Supplier Invoice; Error for Credit Memo; , KBA , SRD-SRM-PRO , Purchase Requests and Orders , Known Error

Product

SAP Business ByDesign 2308