Symptom
Unable to open the Overview page in SAC. Below error appears:
Model information cannot be found.
Environment
SAP Analytics Cloud 2.0
Reproducing the Issue
- Login to SAC.
- Navigate to System -> Overview.
- Notice the error: Model information cannot be found.
Cause
Lacking required permissions.
Resolution
Since the Overview page is consuming the analytical models given by system, it is necessary to give 'Read' permission for Analytic Models. Follow below steps to give the permission :
- Go to Security -> Roles.
- Open the role that the user is added to.
- Give the Read permission on Analytic Model.
See Also
- SAP Analytics Cloud – System Overview | SAP Blogs
- SAP Analytics Cloud best practices community topic page
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- Search for SAP Analytics Cloud content using Google or Bing:
- https://me.sap.com/servicessupport/search#?q=SAP%20Analytics%20Cloud%20OR%20SAC&tab=All
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
Keywords
SAC, roles, analytic model, system, overview , KBA , LOD-ANA-AUT , SAC Authentication / Login , Problem
Product
SAP Analytics Cloud 1.0