SAP Knowledge Base Article - Public

3369623 - The Builder panel in charts not showing or appears blank in SAP Analytics Cloud


The story Builder panel for charts in a new optimized design story (story2 / unified) appears as blank in SAP Analytics Cloud (SAC).

The following error occurs in the console browser log:

  • Uncaught Error: Invalid Entity ID: '{"id":"00O2TGMODH3SCHECJI8HT25E1","type":"member","parentKey":{"id":"00O2TGMODH3SCHECJI8HTINK9","type":"dimension","parentKey": {"id":"view:[_SYS_BIC][t.C][C5yslls3krfjj39ree4fqvmcjk]","type":"dataset"}



  • SAP Analytics Cloud (Enterprise) 2023.16.3


  • This issue is currently under investigation by development.


  • This issue is currently under investigation by development.

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SAP Analytics Cloud 1.0