SAP Knowledge Base Article - Public

3369623 - The Builder panel in charts not showing or appears blank in SAP Analytics Cloud

Symptom

The story Builder panel for charts in a new optimized design story (story2 / unified) appears as blank in SAP Analytics Cloud (SAC).

The following error occurs in the console browser log:

  • Uncaught Error: Invalid Entity ID: '{"id":"00O2TGMODH3SCHECJI8HT25E1","type":"member","parentKey":{"id":"00O2TGMODH3SCHECJI8HTINK9","type":"dimension","parentKey": {"id":"view:[_SYS_BIC][t.C][C5yslls3krfjj39ree4fqvmcjk]","type":"dataset"}

    }}'

Environment

  • SAP Analytics Cloud (Enterprise) 2023.16.3

Cause

  • This issue is currently under investigation by development.

Resolution

  • This issue is currently under investigation by development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped, sap analyst cloud, https://hcs.cloud.saphttps://hanacloudservices.cloud.saphttps://cloudanalytics.accounts.ondemand.comhttps://hanacloudservices-us.accounts.ondemand.comhttps://www.sap.comhttps://help.sap.com, predictive analytics (analysis), data analysis (analytics) tools, analytics tools, sap analytics cloud, data literacy, advanced analytics, data democratization, analytics software, real time analytics, self service analytics, advanced data analytics, analytics as a service, analytics cloud / cloud analytics, saas analytics, cloud bi, enterprise planning, cloud data analytics, cloud based analytics, analytics cloud platform, modern analytics, real time analysis, cloud analytics solution(s), what is sap analytics cloud, cloud analytics tools, analytics in the cloud, cloud analytics software epm, business intelligence, Designer does not work after QRC3 Update
SAC Builder function in Stories (optimized experience) isn’t working any more Builder panel in charts not showing or showing blank Builder panel in charts not showing or showing blank
Chart Builder panel cannot be opened Chart can no longer be edited in the Builder Styling and Builder Panel issue in SAC story after latest update SAC Builder panel unified story does not show any content Builder is not working after the last release on , KBA , LOD-ANA-DES-THRHLD , SAP Analytics Cloud Thresholds and csv exporting , Known Error

Product

SAP Analytics Cloud 1.0