SAP Knowledge Base Article - Public

3369783 - Text Collection Replication From C4C to S/4HANA


Notes and other text types added on C4C Account or Individual Account are not replicated to S/4HANA


C4C Integration with S/4HANA

Reproducing the Issue

  1. Go to Accounts or Individual Accounts
  2. Maintain the text under Notes faced and save the document
  3. Go to Webservice message monitor
  4. Check the outgoing message "BusinessPartnerReplicationSelfInitiatedOut"
  5. Text exists in the outgoing message, however its missing on the message received on S4HANA side


Text Collection replication from C4C to S/4HANA is not yet supported. In the standard message mapping, the text collection nodes are not mapped to S4.


  1. With 2308 release Text Collection replication on Account related objects is supported in S/4HANA to C4C direction.
  2. In case of C4C to S/4HANA direction, the mapping can be done in an extension iFlow(post exit). As a template the logic can be taken from


KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , Problem


SAP Cloud for Customer core applications 2308