SAP Knowledge Base Article - Public

3369830 - Webservice fails with error: "Could not get response"


When trying to generate a response in third party tool (for example: Postman), a message appears and says "Could not get response".


  • SAP Business ByDesign
  • Third Party Tool

Reproducing the Issue

  1. Open up the third party tool (for example: Postman)
  2. Enter in the URL for the webservice
  3. Paste in the request xml file
  4. Only response generated is "Could not get response"


This is due to the response being too big to generate, and as of a result, the response ends up out of memory and not being able to display.


In order to generate a proper response, try to limit the amount of data, for example by adjusting the date to a more recent one.


Webservice, timeout, could not get response, no response, postman, out of memory , KBA , AP-LM-AM-PCE , Process Communication Errors , Problem


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