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3369844 - 500 Internal Server Error and dump while working with CRM transactions


  • You have updated your SolMan SP level to SP16 or SP17.
  • You are working in CRM Web UI.
  • You are trying to work with ChaRM, ITSM or FB transactions.
  • The screen keeps loading and the below error is displayed.

  • Additionally, the below dump appears in /nST22

Category               Resource Shortage
Runtime Errors         STACK_STATE_NO_ROLL_MEMORY

What happened?                                                                                   

Resource bottleneck                                                                       

The current program "/SALM/CL_SOLDOC_NODE_CUST=====CP" had to be terminated because a capacity limit has been reached.  



SAP Solution Manager 7.2


No roll memory of length, available for event stack, SolMan,  , KBA , SV-SMG-CM , Change Request Management , SV-SMG-SUP , Service Desk / Incident Management , SV-SMG-OST-FB-CM , Change Request Management , Problem

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