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3369998 - CI-DS agent failed to upgrade due to Unable to delete directory - SAP Cloud Integration for data services


  • Agent's root directory is a symbolic link to a separate folder, and the symbolic link itself is owned by root.
    • /home/<user>/DataServicesAgent links to /home/<different user>/DataServicesAgent
  • Failed: Uninstalling files
  • ERROR: Failed to remove /home/<user>/DataServicesAgent/admin
  • Copying the agent files to /tmp location fails:
    • [Aug 18, 2023 20:45:44] INFO : === Uninstalling files
      [Aug 18, 2023 20:45:44] INFO : Copy /home/<user>/DataServicesAgent/admin to /tmp/2023.
      [Aug 18, 2023 20:45:44] ERROR: Unable to delete directory /home/<user>/DataServicesAgent/admin.



  • SAP Cloud Integration for data services
  • Agent is installed on a Linux platform


SAP Cloud Integration for data services all versions


KBA , LOD-HCI-DS-AGNT , On-Premise Agent, Connectivity, Task Run errors , Problem

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