SAP Knowledge Base Article - Preview

3370006 - Unable to update record in SAP Agent Lifecycle Management or Agent Performance Mangement

Symptom

• Unable to update record due to the error message: "You are working with an older version of the Producer Version entity. Refresh and try again." 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental


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Environment

  • SAP SuccessFactors Sales Performance Management
    • Agent Lifecycle Management
    • Agent Performance Management

Product

SAP Agent Lifecycle Management all versions ; SAP Agent Performance Management all versions

Keywords

Cache issue, Error while updating the record, unable to update records, process state cache issue, application cache issue , KBA , CEC-SAL-PPO , Agent Lifecycle Management , CEC-SAL-APE , Agent Performance Management , How To

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