SAP Knowledge Base Article - Public

3370041 - Onboarding process is restarting in loop when submitting task - Onboarding

Symptom

A process is created and every time the task is submitted, the same is restarted and goes back to first step.

Environment

SAP SuccessFactors Onboarding

Cause

Rule.

Resolution

Review all rules with help of rule trace.

Some rule is restarting the process and the same need to be deactivated.

Keywords

Onboarding, onb, obx, restart, process, loop, rule , KBA , LOD-SF-OBX , Onboarding 2.0 , Problem

Product

SAP SuccessFactors Onboarding all versions