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SAP Knowledge Base Article - PreviewSymptom
You would like to understand which objects are supported when sending inbound emails to an SAP Service Cloud Version 2 system.
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Environment
SAP Service Cloud Version 2.
Product
SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2, utilities add-on all versions
Keywords
Object, Objects, Email, Email Channel, Emails, Channel, Cases, Case, Campaign, General, Sales Quote, Survey, Call List, Appointment, Lead, Task, Opportunity, Feedback, Inbound, Inbound Monitoring, Invalid Channel, Error, Error Message, Error Information, , KBA , CEC-CRM-EML , Emails for SAP Sales/Service Cloud , CEC-CRM-CHN , Channels for SAP Sales/Service Cloud , How To
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