SAP Knowledge Base Article - Preview

3370405 - Text Formatting is Lost When Visit Summary Message is Sent to Outlook

Symptom

You send a Visit Summary to Attendees along with message, all the formatting is lost, and the message is displayed without line breaks in Outlook.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications all versions

Keywords

Formatted text, E-mail, Outlook, Visits, Send Summary , KBA , AP-RC-OUT , Output Management , Problem

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