SAP Knowledge Base Article - Public

3371134 - Missing Premise option During Assign Front Office Processes to Configurable Hierarchy

Symptom

Object Type Premise missing during Front Office Processes to Configurable Hierarchy.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Administrator work center and click on Industry Settings.
  2. Select Assign Front Office Processes to Configurable Hierarchy.
  3. Under Object Type, click on Add Row, there is no Premise option available.

Cause

There is no Object Type for Premise maintained within the Object Type Code list mapping. This step is essential as it ensures the smooth functioning of the Assign Front Office Processes.

Resolution

Please maintain the Object Type Premises as per the following screenshot

See Also

Blank; Not Available; 

Keywords

KBA , LOD-CRM-IND-UTL , Utilities , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions