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SAP Knowledge Base Article - PreviewSymptom
When integrating FSM with C4C, you notice the following errors at the Web Service Message Monitoring:
-Agent CL_APCRM_SRQ_REPL_IPA has triggered a fatal error
-Locking object not possible; object locked by XXXX (XXXX is the user ID)
-Operation not possible; business document locked
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Environment
SAP Cloud for Customer
Keywords
Failing; Missing; Problem; Red; , KBA , LOD-CRM-SRP-CSI , Integration of service ticket with Core systems , How To
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