SAP Knowledge Base Article - Preview

3371152 - The status of the journal entry is shown as "Fully Cleared" in the process flow although it is not cleared

Symptom

The status of the journal entry is shown as "Fully Cleared" in the process flow in the Fiori apps such as "Manage Sales Orders - Version 2" and "Manage Billing Document". However, the journal entry was in fact not cleared. The document flow in the WEBGUI app shows the status correctly as "Not Cleared".


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Environment

SAP S/4HANA Cloud

Product

SAP S/4HANA Cloud Public Edition all versions

Keywords

Status, Journal entry, Fully cleared, Process flow, Manage Sales Orders - Version 2, Manage Billing Document, WEBGUI, UI, Correction, Fix, 2308, HFC07 , KBA , SD-SLS-CMR-2CL , Credit Memo Request and Debit Memo Request (Public Cloud) , Problem

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