SAP Knowledge Base Article - Public

3371472 - Work Zone image widgets are not displayed in Mobile Browser


  • Workspace which includes images shown without images
  • Links with information and guides are not visible to the user


SAP SuccessFactors Work Zone

Reproducing the Issue

  1. Open Work Zone in Mobile Safari browser
  2. Go to a workspace that includes images
    Result: See images do not get displayed


The Safari browser has the "Prevent cross-site tracking" option enabled by default, which causes certain features of WZ to not function properly.


The best solution is to manually disable this option, therefore, please follow the below steps:

For Safari browser on MacBook:

For Safari browser on iPhone/iPad:

  1. Go to Settings > Safari
  2. Under Privacy and Security, toggle off "Prevent Cross-Site Tracking"


workzone, work space, not showing, pictures, loading , KBA , LOD-SF-SWZ-UX , General User Interface Issues , How To


SAP SuccessFactors Work Zone all versions