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SAP Knowledge Base Article - PreviewSymptom
- Error "The app is unavailable due to user mapping issues. Please contact your administrator for help." when trying to connect to the SF App
- "User mapping check failed" error showing in the "Work Tech Configuration" page
- Error "Unable to map users because there is no person found in Azure AD based on the user mapping you configured"
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Environment
SAP SuccessFactors HCM Suite
Product
SAP SuccessFactors HCM Suite all versions
Keywords
User mapping check failed, Mapping Status, SuccessFactors, Teams App User Mapping, Microsoft Teams , KBA , LOD-SF-EAS-WRK , Collaboration and Work Tech , LOD-SF-PLT-UIM , Employee Import Issues , Problem
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