SAP Knowledge Base Article - Public

3371540 - Web Service Message Error: Only list complete transmission (LCTI) allowed for MATERIAL_REPL_REQ-MATERIAL-SALES_PROCESS_INFO - SALES_PROCESS_INFO_CTI

Symptom

Customer is facing the error message below on web services message monitoring while replicating materials to Cloud for customer (MaterialReplicationInitiatedByExternalIn)

Detailed Error Text: Only list complete transmission (LCTI) allowed for MATERIAL_REPL_REQ-MATERIAL-SALES_PROCESS_INFO - SALES_PROCESS_INFO_CTI

Environment

C4C

Cloud for customer

Reproducing the Issue

In C4C, 

  1. go to Administrator work center
  2. go to General Settings facet
  3. go to Web Service Message Monitoring
  4. search for the Message ID: XXXXXXXXXXXXXXXXXXXXXXXXX
  5. check for the error message: Only list complete transmission (LCTI) allowed for MATERIAL_REPL_REQ-MATERIAL-SALES_PROCESS_INFO - SALES_PROCESS_INFO_CTI

Cause

In the payload, observe that the SalesProcessInformationListCompleteTransmissionIndicator is set as "false".

The logic in C4C is of complete transmission and it is expected the complete data is send every time and hence it is not able to handle incomplete information.

Resolution

The SalesProcessInformationListCompleteTransmissionIndicator must set as "True"

Keywords

SalesProcessInformationListCompleteTransmissionIndicator  LCTI MaterialReplicationInitiatedByExternalIn , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , LOD-CRM-INT-S4H , Integration of C4C with S/4 HANA , Known Error

Product

SAP Cloud for Customer core applications 2308