SAP Knowledge Base Article - Public

3371575 - Not able to select among multiple ship-to parties when creating sales orders due to the partner selection box cannot be scrolled down

Symptom

After CE2308, the user is not able to select among multiple ship-to parties when creating sales orders. Only the header of the ship-to selection box is displayed. It cannot be scrolled down.

Environment

SAP S/4HANA Cloud

Resolution

This issue is under the investigation of the BC-FES-WGU component. As the current workaround before it is fixed, please put and click the cursor onto any field in the "Partner Selection" box and click the "arrow down" and "arrow up" key. Then the other table values will be shown.

Keywords

Multiple, Ship-to party, Sales order, Partner selection, Scroll down, BC-FES-WGU, Cursor, Arrow down, Arrow up , KBA , SD-SLS-SO , Sales Orders , BC-FES-WGU , SAP GUI for HTML , Problem

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions