SAP Knowledge Base Article - Preview

3371582 - CTI Widget Content Blocked

Symptom

  • You have configured the CTI for telephony and you experience the following error on the CTI widget:
  • This content is blocked. Contact the site owner to fix the issue.
  • Browser's DevTool Console logs will display the error:
    • "Refused to frame 'xyz****' because it violates the following...Content Security Policy directive: "frame-src data:" or
    • "Refused to frame 'xyz****' because an ancestor violates the following Content Security Policy directive: "frame-ancestors 'none'"."


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Environment

  • SAP Service Cloud Version 2 1.0
  • SAP Sales Cloud Version 2 1.0

Product

SAP Service Cloud Version 2 all versions

Keywords

CTI;content; Widget; CNS; SCV2, blocked, widget, telephony, Sinch, Avaya, CMC, Genesys , KBA , CEC-CRM-INT , Integration for SAP Sales/Service Cloud , CEC-CRM-CTI , CTI for SAP Sales/Service Cloud , How To

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