SAP Knowledge Base Article - Public

3371644 - User who actually has no authorization to the document is able to see it

Symptom

User A who has no authorization to document B is able to see the document B.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Log on as Administrator.
  2. Go to Administrator work center.
  3. Navigate to General Settings view.
  4. Click on Business Users.
  5. Check for the Access Rights for user A.
  6. Go back to General Settings view.
  7. Click on Business Roles.
  8. Edit the Business Role of user A to check for the Access Restriction.
  9. Result: user A should has no access to Opportunity B.
  10. Now log on as user A.
  11. Go to Opportunities work center.
  12. Opportunity B could be seen there.

Cause

For Opportunity B, under the Change tab, user A could be seen there. He is the last change user of the Opportunity.

Resolution

For business objects:

  • Business Partners (Account, Contact, etc.)
  • Sales Quote
  • Sales Order
  • Activities
  • Opportunity
  • Lead
  • Service Request

The last change user is added to the access control list. The access control list is a structure attached to the business object by which the actual access is being determined. As the last change user is added to the access control list, that user still has access to the object instance at least until another user is doing a change. This allows the user to revert back changes he might have done accidently and which could lead to the loss of the access right to that specific instance.

See Also

Access Control Management: Access Forwarding

Keywords

authorization; access right; access control list; Business Partners; Account; Contact; Sales Quote; Sales Order; Activities; Opportunity; Lead; Service Request , KBA , LOD-CRM-OPP , Opportunity Management , LOD-CRM-SRP , Service Request Processing , LOD-CRM-ACC , Account , LOD-LE-CQP-CO , Lean Sales Orders , LOD-LE-CQP , Customer Quote Processing , LOD-CRM-ACT , Activities , LOD-CRM-CON , Contact , LOD-CRM-LM , Lead Management , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions