SAP Knowledge Base Article - Preview

3371670 - Error: "At least one Customer Role required to maintain Additional Information" upon trying to extend an existing supplier as customer

Symptom

When using the Manage Customer Master Data app, attempting to extend an existing supplier as a customer results in the following error:

"At least one Customer Role required to maintain Additional Information"

However, it is possible to extend an existing customer as a supplier with the Manage Supplier Master Data app. Further, with the apps Maintain Business Partner/Manage Business Partner Master Data there are no issues.


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Environment

SAP S/4HANA Cloud Public Edition

Product

SAP S/4HANA Cloud Public Edition all versions

Keywords

Manage Customer Master Data, Supplier, Customer, Manage Business Partner Master Data, Maintain Business Partner, Manage Supplier Master Data, Additional Information, Customer Role, Extend , KBA , LO-MD-BP-2CL , Business Partners for Public Cloud , LO-MD-BP , Business Partners , Problem

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