Symptom
The value of the KPIs "Sales Volume" and "Sales Volume Qty" is displayed as "0" for the returns delivery in the "Sales Volume-Flexible Analysis" app. This returns delivery is a follow-up document of the returns order.
Environment
SAP S/4HANA Cloud
Resolution
Instead of "Sales Volume" and "Sales Volume Qty", the sales volume is displayed on the KPI "Credit Memo", which is also a follow-up document of the returns order. This is the standard design of this app.
Keywords
Zero, KPI, Sales volume, Sales volume qty, Returns delivery, Sales volume, Flexible analysis, Credit memo , KBA , SD-ANA-2CL , Analytics (Public Cloud) , Problem
Product
SAP S/4HANA Cloud Public Edition all versions