SAP Knowledge Base Article - Public

3371836 - Unable to permanently clear the date range filter in the Load Quotes page in CPQ

Symptom

  • When using CPQ tenant which is on Quote 1.0 engine, if we go to the Load Quotes page, a date range filter is automatically displayed.

  • We need to click on Clear all, only after which we can view all the quotes.
  • This doesn't happen in a Quote 2.0 tenant.
  • This article contains information on if it is possible to remove the Date Range filter in the Load Quotes page completely, without having to clear it each time.

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Environment

SAP SALES CLOUD CPQ

Reproducing the Issue

  1. Go to the Load Quotes page in CPQ and clear the date range by clicking on "Clear All".
  2. Then click on the Filter icon, clear the "Filter by Date", and click on Apply and Save filter.
    The date range will be gone.
  3. However, when we go to Catalog or Setup, and then when we go back to the Load Quotes page, the date range filter shows up again, and the quotes are automatically filtered by it's condition.

Cause

In Quote 2.0 engine, we don't have the date range filter, but in Quote 1.0 engine, we need to follow certain steps if we want to clear the date range filter permanently.

Resolution

Please follow the below steps to clear the date range filter in the Load Quotes page:

Step 1: Go to Setup -> 

So

Step 3: Now exit Setup and go to the Load quotes page -> Clear the date range filter -> Click on the Filter icon in the Quote list page -> And click Save so they get persisted.

Now you can reload the Load quotes page and you won't be able to see the date range filter anymore.

NOTE: The above setting needs to be set for each user independently, and cannot be set for an entire Usertype.

Keywords

date range filter, load quotes page in CPQ, filter, Quote 1.0 engine, application parameter, User , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , How To

Product

SAP CPQ 2020