SAP Knowledge Base Article - Public

3371877 - Recommender's name format is FirstName LastName under Japanese/Chinese locale -Recommendation Newsletter


The email token <P2P_RECOMMENDATION_RECOMMENDED_BY />  in ApmRecommendationsNewsletter doesn't revert the display order to LastName FirstName in specific locale like Japanese or Chinese.


SAP SuccessFactors Learning



Reproducing the Issue

1. Login LMS tenant > browser all courses > select any item > recommend to a user

2. Go to Learning Administration> Edit the user's preference to Japanese locale

3. Run APM Recommendation Newsletter

4. Check the received mail body > The token text is like '推奨者 FirstName LastName ' > it is not in the order of LastName FirstName.


The token doesn't support localization feature.


This is expected behavior, recommender name is displayed in the format that is irrespective of locale.

See Also

2364573 Recommendations Newsletter FAQs for SAP SuccessFactors Learning


Recommendation Newsletter, recommended by, name display order, name format, email token localization , KBA , LOD-SF-LMS-NOT , Notifications , Product Enhancement


SAP SuccessFactors Learning all versions