Symptom
When candidate reach the document generation steps, the error ???NO_VENDOR_NAME??? appears on BPE Tile.
Environment
SAP SuccessFactors Onboarding
Cause
You have enabled Document Management Service (DMS) in Provisioning, but there is a misconfiguration within the Document Management Service feature.
Resolution
- Option 1: Please refer to SAP Help Portal - SAP SuccessFactors HCM Suite - Integrating with Third Party Document Storage where you can find instructions to configure Document Management Service.
- The responsible component for Document Management Service is Platform (LOD-SF-PLT).
- Option 2: If you do not have a third-party cloud storage vendor, please disable "Enable OpenText Integration" in Provisioning -> Company Settings, and the issue can be resolved.
- As a customer, you do not have access to Provisioning. To complete tasks in Provisioning, contact your Implementation Partner. If you are no longer working with an Implementation Partner, contact SAP Cloud Support.
See Also
Keywords
???NO_VENDOR_NAME???, document, compliance, form, pdf, bpe, Enable OpenText Integration, Enable Document Management Service , KBA , LOD-SF-OBX-DOC , Generation of Documents using PFS , Problem
Product
SAP SuccessFactors Onboarding all versions