Symptom
When revising or copying an item, the prerequisites are not present after completing the copy/revision process. This only happens with admins that are specific locale/language settings.
Environment
SAP SuccessFactors Learning
Cause
This is expected behavior due to the group title label does not have a translation set on the locale set of the admin creating the copy/revision.
Resolution
If the item has already been copied/revised, the prerequisites must be setup again.
Before copying or revising the item:
- Access the Item record that is being modified
- Go to the Prerequisites tab
- Select the Translate/Globalization icon on the Prerequisite Group
- For each possible language, include a translation
- After revising or copying the item, the prerequisite will be included
Keywords
item, prereq, prerequisite, copy, revise, locale, different, language, missing, not, copied, over, learning, , KBA , LOD-SF-LMS-ITE , Items , Problem