SAP Knowledge Base Article - Public

3372080 - Revising or Copying an Item does not keep Prerequisites

Symptom

When revising or copying an item, the prerequisites are not present after completing the copy/revision process. This only happens with admins that are specific locale/language settings.

Environment

SAP SuccessFactors Learning

Cause

This is expected behavior due to the group title label does not have a translation set on the locale set of the admin creating the copy/revision.

Resolution

If the item has already been copied/revised, the prerequisites must be setup again.

Before copying or revising the item:

  1. Access the Item record that is being modified
  2. Go to the Prerequisites tab
  3. Select the Translate/Globalization icon on the Prerequisite Group
  4. For each possible language, include a translation
  5. After revising or copying the item, the prerequisite will be included

Keywords

item, prereq, prerequisite, copy, revise, locale, different, language, missing, not, copied, over, learning, , KBA , LOD-SF-LMS-ITE , Items , Problem

Product

SAP SuccessFactors Learning all versions