SAP Knowledge Base Article - Public

3372086 - The update of start date is not flowing from Recruiting to Onboarding 1.0 despite the " Allow data updates from Recruiting to Onboarding 1.0 (i.e. Start Date)" being turned on

Symptom

Update Start Date in RCM but it is not flowing through to Onboarding 1.0.

the " Allow data updates from Recruiting to Onboarding 1.0 (i.e. Start Date)" being turned on.

Environment

SAP SuccessFactors Onboarding 1.0

Reproducing the Issue

  1. " Allow data updates from Recruiting to Onboarding 1.0 (i.e. Start Date)" being turned on
  2. update Start Date in RCM
  3. in ISC, Recruiting: Update of Job Application event triggered
  4. In Data Review, the value to WOTCStartDate is also updated
  5. In audit trail, no update
  6. In HRdata, no update

Cause

SEFSubscriberConfiguration object is not set correctly

Resolution

Please login to instance -> Manage Data -> In left dropdown, Search for SEFSubscriberConfiguration -> In right dropdown, select the only one.

 

Ideally this "enabled" should be Yes for the subscriber to handle the event. 

 

If it is No, please click Take Action -> Make correction -> Set the enabled field value to Yes.

Keywords

hirining manager,  , KBA , LOD-SF-OBD-INT , Integrations with Onboarding , Problem

Product

SAP SuccessFactors Onboarding all versions