SAP Knowledge Base Article - Preview

3372140 - [Planning & Dispatching Board] Difficult input of the equipment at Service Call creation


Since the new modal UI, entering the equipment has become more difficult. Previously, the customer could copy and paste the number and then immediately confirm it with the "Enter" key.

Now, you have to enter the number, select it from the drop-down menu and only then is it correctly recognised in order to save it. The "Enter" key has become obsolete.



  • SAP Field Service Management


SAP Field Service Management 1.0


equipment, search, result, copy, and, paste, activity, planning, creation , KBA , CEC-SRV-FSM , Field Service Management , CEC-SRV-FSM-PD , FSM Planning and Dispatching , Problem

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