SAP Knowledge Base Article - Preview

3372140 - [Planning & Dispatching Board] Difficult input of the equipment at Service Call creation

Symptom

The new modal UI has made entering equipment numbers more difficult as it requires selecting the number from a drop-down menu instead of simply copying and pasting it.

This additional step of selection before saving the number has rendered the "Enter" key redundant in the process.


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Environment

  • SAP Field Service Management
  • SAP Field Service Management Planning & Dispatching Board

Product

SAP Field Service Management 1.0

Keywords

equipment, search, result, copy, and, paste, activity, planning, creation , KBA , CEC-SRV-FSM , Field Service Management , CEC-SRV-FSM-PD , FSM Planning and Dispatching , Problem

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