SAP Knowledge Base Article - Public

3372327 - User is unable to access Customer Project Factsheet on S/4Hana Cloud


The end user is not able to access the tile Customer Project Factsheet on the system.



Reproducing the Issue

  1. Go to Fiori Launchpad.
  2. Search for Customer Project Factsheet.
  3. No app is found.


  • Customer Project Factsheet is not an app that you can search for, it is a factsheet accessed via the project to enable you to see a specific customer project by business objects.
  • To search for the customer project factsheet you can undertake the following steps

    • Use the dropdown list next to the search input field to specify the category "Customer Projects".
    • Enter the term you are looking for such as "T10".
    • Press Enter.
    • Then the search results will be shown in the display list.

See Also


factsheet, customer project, search, customer factsheet, apps, tiles, s/4hana cloud, can't find, missing, project, public cloud  , KBA , CA-CPD-SS , S/4HANA Public Cloud – Professional Service Projects , Problem


SAP S/4HANA Cloud 2308