3372327 - User is unable to access Customer Project Factsheet App in S/4HANA Cloud

User is unable to search for and/or access Customer Project Factsheet App in S/4HANA Cloud.

SAP S/4HANA Cloud Public Edition

1. Go to Fiori Launchpad;
2. Use the Search Bar to search for app Customer Project Factsheet;
3. Notice that no app will be found.

App 'Customer Project Factsheet' (F1562) has the Application Category set as Standard Navigation Target (T).

This means that the app cannot be accessed directly from the Search Bar or a tile. These types of apps can only be accessed by the navigation from other apps. 

There are two ways to access the Customer Project Factsheet app:

1. Click on the dropdown next to the Search Bar and select Customer Projects;
2. Enter the information of a project (name or ID);
3. Press Enter;
4. Select the hyperlink on the name of a project to open the Customer Project Factsheet app.

OR

1. Open app Plan Customer Projects;
2. Search and/or filter for a project;
3. Click on the project name hyperlink;
4. Select Display Project to access app Customer Project Factsheet.

Refer to the following documentation for more details on the above mentioned topics:

• SAP Note 3499342 - Apps cannot be found after adding the according Business Catalog - SAP S/4HANA Cloud Public Edition;
• SAP Help Portal - Searching for a Customer Project;
• SAP Help Portal - Search.

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